{"id":2983,"date":"2025-08-27T05:04:03","date_gmt":"2025-08-27T05:04:03","guid":{"rendered":"https:\/\/second-home.uk\/?p=2983"},"modified":"2025-08-27T05:04:03","modified_gmt":"2025-08-27T05:04:03","slug":"property-ombudsman-unveils-new-website","status":"publish","type":"post","link":"https:\/\/second-home.uk\/?p=2983","title":{"rendered":"Property Ombudsman unveils new website"},"content":{"rendered":"<p>Dispute resolution service for agents, the Property Ombudsman, has unveiled a refreshed version of its <a href=\"https:\/\/www.tpos.co.uk\/\" target=\"_blank\">website<\/a>.<\/p>\n<p>The new design features an improved business search to check who\u2019s registered and updated guidance on referring a complaint to the not-for-profit service.<\/p>\n<p>Consumers can refer complaints and find guidance, case studies and links to support from a range of organisations specialising in property, legal and technical services.<\/p>\n<p>Businesses can register with the service using streamlined forms and access refreshed content after extensive collaboration with industry groups.<\/p>\n<p>Andy Clachers, chief executive said: \u201cOur digital channels received more than half a million visits last year and have become the bedrock of our service.<\/p>\n<p><!--   \t\t  \t\t\t \t\t\t\tgoogletag.cmd.push(function() { googletag.display(\"div-gpt-ad-1715620536068-0\"); }); \t\t\t  \t\t  \t -->  \t <\/p>\n<p>\u201cThe new site\u2019s responsive design will be easier to view on a wider range of devices, and we\u2019ve built in tools to improve accessibility for a more inclusive customer experience.<\/p>\n<p>\u201cWe hope users find the new website useful and informative, with our teams regularly reviewing the content and functionality to refine and improve the customer journey.\u201d<\/p>\n<p>The new site includes the service\u2019s trusted Codes of Practice and users are invited to leave feedback at the bottom of each page so that content and functionality can be shaped by consumers and businesses.<\/p>\n<p>Following the roll-out of the new site, a new portal is in the pipeline for registered businesses.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dispute resolution service for agents, the Property Ombudsman, has unveiled a refreshed version of its website. The new design features an improved business search to check who\u2019s registered and updated guidance on referring a complaint to the not-for-profit service. Consumers can refer complaints and find guidance, case studies and links to support from a range [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2984,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-2983","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-second-home"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Property Ombudsman unveils new website - Second Home<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.propertywire.com\/news\/property-ombudsman-unveils-new-website\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Property Ombudsman unveils new website - Second Home\" \/>\n<meta property=\"og:description\" content=\"Dispute resolution service for agents, the Property Ombudsman, has unveiled a refreshed version of its website. 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